Certified Scrum Master with over six years of experience in the Information Communication Technology Management Industry. My experience includes improvement of backlog, and Coaching scrum teams through agile principles and methodologies. Being a proactive learner and a servant leader for Software Development teams.

• Experience in business management

• Experience in continuous improvement.

• Experience in risk analysis, budget development, contract negotiation, and monitoring of implementation.

• Experience in managing costs and schedules

• Experience in human resources and client management

Core Competencies:

• Operational Management 

• Team Leadership

• Ethics and Values

• Trust and Integrity

• Process Improvement

• Stakeholder Engagement

• Customer Service 

• Resource Management

• Jira, Azure

• SQL, Java

• ServiceNow, Confluence

• Conflict resolution