Serving two technology teams, totaling 25 members that support more than 40 HR and Finance stakeholders. Recognized for championing a sustainable path to agile maturity and executing an agile metrics and KPIs initiative that enhances transparency.

• Drove a 3x reduction in cycle time using WIP limits, increasing work item throughput
• Maintained sprint predictability above 75% and volatility below 20%
• Established a lean and lightweight approach for quarterly planning that improved participant satisfaction byat least 50% compared to the SAFe PI Planning approach
• Partnered with the Enterprise Agile Transformation Office to deliver monthly deep dives to about 50participants on various topics
• Cultivated a collaborative team culture that enhanced team dynamics and steered away from unhealthyindividual competition that led to dysfunctional relationships and behaviors within the team
• Instituted a continuous improvement mindset across Scrum events and Kanban meetings that facilitatedthe capture of real-time improvements during daily standups, refinements, reviews and retrospectives
• Encouraged teams to embrace risk-taking and fail-fast to expedite lessons learned and elevate productivitywhile feeling empowered to experiment and innovate
• Facilitated team sessions to revisit definitions of Ready and Done and establish other working agreements
• Supported three significant internal and external development teams by strategically coordinating themigration of HR data for over 15,000 workers into the Schwab Workday HCM system

Orchestrated highly visible development initiatives of up to $30M for several co-located and distributed cross- functional teams. Contributed to the creation of a global product delivery roadmap for deployment of the Sabre Red Workspace platform across 1200 stores in over 10 countries for an international travel agency client.

• Persuaded leadership to augment development infrastructure with virtual servers resulting in a 20% performance improvement and cost recovery within 6 months
• Drove the execution of a DevOps and CI/CD project transitioning from quarterly to monthly customer release cycles saving over $2M annually
• Coached traditional SDLC teams to incrementally design and deliver a minimum viable product (MVP) yielding prompt feedback and >$70K in savings for the customer
• Guided struggling Kanban teams to a WIP limit of 3 items that led to a 60% improvement in cycle time
• Implemented a 2-hour service level agreement (SLA) with help desk, operations and development teams tocut resolution time by half and improved stakeholder satisfaction by 40%
• Helped connect and integrate Rally and Jira to keep information in sync between the two systems, whichsaved around 6 hours per iteration per developer

1. Drove dynamic engagements upwards of $15M for travel technology clients by supporting enterprise-wide agiledeployment programs.
   • Reduced estimation time by 50% by securing stakeholder buy-in to switch to team velocity based on relative sizing and estimates in user story points
   • Spearheaded adoption of Scrum through ceremonies and events, story mapping and writing workshops
   • Built a community of practice for developers and product owners by conducting training sessions on topicslike Test Driven Development (TDD) and Pair and Mob programming
   • Influenced business and technology leaders to reduce the technical debt backlog by almost 25% by creatingadvanced and interactive reports and dashboards

1. Oversaw a crucial B2B web portal revamp worth $5M for a Fortune 10 pharmaceutical distributor. Trained teams new to Agile methodology and guided a product owner and development team to self-organization and incremental delivery.
   • Sanctioned by the Release Train Engineer (RTE) to facilitate Scrum of Scrums and took ownership of reporting program risks and cross-team dependencies
   • Appointed as the Team Foundation Server (TFS) champion to accelerate tool adoption by new teams
   • Encouraged critical thinking and time management to help the team deliver against tight project deadlines