| Job Title | Product Owner/Scrum Master |
| Description | - Lead and manage Azure DevOps boards, sprints, retros, releases and grooming sessions for multiple dev teams.
- Manage Zendesk ITSM board to rapidly escalate end user software issues to the dev team and resolve issues with corrective actions, bug defects, user stories, etc.
- Collaborated with teams to write team agreements and definition of done for software development.
- Story points were included into sprint planning and performance tracked as a burndown rate.
- Delivery demonstrations and presentations to key partners and senior leadership post sprint delivery.
- Partnered with key partners to create cutting edge vehicle software
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| Job Title | Agile Project Manager/Scrum Master |
| Description | - Managing the implementation of Active Directory Cyber Resiliency to increase recovery capabilities during malware/ransomware attacks and loss of administration access.
- Working in partnership with Quest and Semperis with their Active Directory platforms.
- Enhance enterprise Active Directory to address modern and evolving cyber threats via building hardware systems & software.
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| Job Title | Agile Project Manager/Kanban Lead/ Product Owner |
| Description | - Agile change agent transforming CyberSecurity DLP teams to operate within specific agile methodologies.
- Responsible for the startup, training and management of Jira kanban boards and service desk for DLP teams.
- Lead product planning, backlog grooming sessions and retros as needed to meet the team demands to decrease risk of data loss and improve efficiencies.
- Developed & implemented JIRA ITSM software and processes for DLP teams to replace outdated Sharepoint ITSM.
- Lead DLP change management to stop dev work being performed via email/excel exchange to a multi tier system of kanban boards, used by programs directors down to dev team members.
- Collaborated with teams to write team agreements and definition of done for DLP development.
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| Description | - Write tickets and user stories, in Jira, to fix software bugs and keep BofA proprietary data and project management software working at optimum.
- Collaborate with technology teams to perform QA/QC and UAT software testing for product release.
- Respond to perform data collection, analysis and delivery tasks related to external and internal data sources including autonomy HP hosted data, Bloomberg Proprietary Messaging Data and Reuters.
- Write data search queries to perform collections and share responsibility for completing or requesting necessary quality control (QC) checks.
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| Company | Sapphire Technical Solutions |
| Description | Consistent track record of driving strategy, managing an engineering team, customer projects and product development for a software company that develops bespoke solutions for aerospace, automotive & commercial lighting industries. Facilitated weekly/daily project meetings, ensuring the success of the end to end project management experience, including daily standups and detailed presentations for senior executives and stakeholders. Orchestration of complex support planning, using agile & risk management methodologies, with the software team and customers to improve bespoke software.
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