Anna Head
Anna Head posted an update 8 months ago
Hello All, I have a quick question. I’m working to increase my understanding of agile metrics. I’ve noticed there are a number of them. Please, may you share your thoughts on the best metrics to use outside of the burn down chart and velocity to answer a stakeholder’s question of “when will it be done?”. Thanks so much for sharing your…
View more commentsWe can tackle in this in our next session if you want. Meeting would be easier, while I try to create/write something.
“When will it be done”? can be a tricky thing to answer. The answer to this question should be in the form of, “The team agrees that this work item (Story/ticket/epic) can be done during the following period (date range) with X% confidence, from what we know so far”. Even trying to understand this statement needs a lot of investment in Kanban as…
1- View more comments
Anna Head posted an update 8 months ago
Let’s talk about failure. It’s something we’ve all experienced, but it doesn’t have to be a bad thing! In fact, failure can be one of the most valuable learning opportunities we get.
The topic of failure stirs up many mixed emotions. However, perspective is key when embracing failure. Understanding that failure is essential for growth and…
View more commentsIncredible to see your consistent cadence and some very good topics, @annahead128 ! Keep writing.
1- View 1 reply
I totally agree with you! Seeing failure as a way to grow and innovate is really important, especially in teams like in Scrum. When you make it okay to try new things without fear of blame, you help everyone feel better and more creative. This way of thinking changes setbacks into chances to learn, making the team stronger and more united.…
1- View more comments
Anna Head posted an update 8 months ago
🌟 Why Social Workers shine as Scrum Masters… 🌟
Recently, I had a coffee chat with one of my former social work colleagues. She asked if it was difficult to transition from Social Work into Scrum. I explained to her that the essence of both roles lies in servanthood. While I fulfill the responsibilities of a Scrum Master, I approach it with…
@annahead128 Brilliant post Anna, well done!
Yes, leading by serving is the scrum master way1Thank you 🙏
Anna Head posted an update 9 months ago
The Power of Empathy Interviews
As I’ve explored the depths of behavioral science, I’ve discovered a gem that continually proves its worth: the empathy interview. Especially when engaging with stakeholders, this tool has been a game-changer.
But what exactly is an empathy interview? It’s a research method aimed at gaining a deep understanding…
View more commentsHi @annahead128, Indeed, it’s a great technique. I’ve been in software development/delivery and know it by the term “Empathy Mapping.”
I have used this technique for over a decade with many customers. I have learned much about them, their work environment, and their issues, allowing our teams to design and deliver suitable solutions.
The best…
1Here are some resources that I reference in the reply above:
https://www.nngroup.com/articles/empathy-mapping/- View more comments
Anna Head posted an update 9 months ago
Hey there I’m Anna, a passionate Scrum Master dedicated to driving innovation and delivering value. Having guided numerous projects to success, I exceed expectations by leveraging emotional intelligence and fostering collaboration. What truly drives me is coaching others, helping them discover their hidden talents and empowering them to reach…
View more commentsYou are welcome Anna, happy to have you here
1@annahead128 I loved your introduction Anna!
Welcome to our community 🥳
Yes, absolutely. Let’s make this magic happen together 🚀
1- View more comments