Tara McDaniel
Tara McDaniel posted an update a year ago
Hey guys, needing some fast feedback. How do you code reported production issues? Investigation? Defect?
If it turns out to be nothing like no action taken, user error etc, then what does the issue type become?
1 Comment
@taram
Hi Tara – great question!
Answer – It depends.
There is no “correct” answer – it depends on the working agreement with your team, and the shared understanding of work item types and states as they go through your process flow.
However, here’s a couple recommendations from my over a decade of leading teams.
Generally production… Read more
